Tap2Meet Support

Simple help for better live introductions.

Tap2Meet helps you start an in-person introduction, share selected contact details, show a QR code, or guide someone through a short custom meeting scenario.

Fast help Email us with your issue, device model, iOS version, and app version if possible.
Privacy-first Tap2Meet is designed for in-person use and stores app data locally on your device.
Subscriptions You can manage or cancel subscriptions directly through your Apple ID settings.

Contact support

Need help with Tap2Meet? Send us an email and describe what happened. We will review your message and respond as soon as reasonably possible.

What to include in your message

Frequently asked questions

What is Tap2Meet?

Tap2Meet is an iOS app for quick, in-person introductions. You can prepare your profile, choose which contact details to show, select a meeting screen, and share a contact card, QR code, or handle during a real-life interaction.

Is Tap2Meet an online dating network?

No. Tap2Meet is designed as a live, in-person introduction tool. It does not create a public dating profile, does not match users online, and does not provide random chat.

Where is my information stored?

Tap2Meet is designed to keep profile and scenario settings on your device. If meeting history is enabled, recent meeting data is stored locally on your device and protected with encryption.

Can I delete my data?

Yes. You can delete app data from within the app settings where the delete/reset option is provided. You can also delete the app from your device to remove locally stored app data.

Why does Tap2Meet ask for photo access?

Photo access is used only when you choose to add or update a profile photo inside the app.

Does Tap2Meet post to my social accounts?

No. Tap2Meet may help you display or share selected contact information, but it does not post content to your social accounts.

Subscriptions and purchases

Tap2Meet may offer optional Pro features through auto-renewable subscriptions. Available plans, prices, trial availability, and billing terms are shown inside the app before purchase.

Managing subscriptions

Purchases are processed by Apple. You can manage, cancel, or review your subscription in your Apple ID subscription settings.

Restore purchases

If you already purchased Tap2Meet Pro, use the “Restore Purchases” option inside the app. Make sure you are signed in with the same Apple ID used for the original purchase.

Refunds

Refund requests for App Store purchases are handled by Apple according to Apple’s policies.

Privacy and safety

Tap2Meet is built for simple in-person contact sharing. You control which details you add and which details you choose to show during a meeting flow.

Personal information

The app may store information you enter, such as your name, selected contact details, profile photo, scenario settings, and recent meeting history if enabled.

Safety reminder

Only share contact information with people you trust. Tap2Meet is a tool for presenting and exchanging information, but you remain responsible for your own in-person interactions.

Privacy Policy · Terms of Use